What will be deleted
Your account, learning content, progress, and uploaded files will be permanently removed. This is not a temporary deactivation.
Your data
Delete your Mnemorya account.
Request deletion of your account and the data linked to it here. You can withdraw the request in the app until processing begins.
What may remain
Data that must be retained for legal, billing, or security reasons may remain for the required period. The privacy policy describes these exceptions.
Step 1 of 2
Confirm that the account belongs to you.
Enter the email address of your Mnemorya account. We will not create a new account or reveal whether an address is registered.
The address and one-time code are used only to verify your identity for this deletion request. The user JWT stays on the server and is signed out afterwards.