Terms

Scope and provider

These Terms of Use apply to the Mnemorya app, the website mnemorya.com and all associated services, offered by Second Exodus (Owner: Jean-Noel Honisch), Ostenländerstr. 6, 33106 Paderborn, Deutschland (“we”).

They apply from the moment you create an account. The version published on this page is authoritative. We will inform you of material changes in the app or by email before they take effect; if you continue to use Mnemorya afterwards, the new version applies. If you do not agree with a change, you can delete your account at any time.

Consumer protection rights of your country of residence remain unaffected by these terms.

Account and minimum age

An account is personal and non-transferable. You are responsible for the security of your login details.

Mnemorya is aimed at young people and adults. Anyone under 16 years of age needs the consent of a parent or legal guardian to create an account.

Using the app

Mnemorya is a learning tool. You may use it for your own learning purposes and, to the extent the community features provide for it, for learning with others.

Not permitted are the misuse of technical interfaces, automated scraping of other people's content, reselling access, and attempts to circumvent access restrictions, quotas or usage limits.

Without an internet connection you can continue learning with your own content; synchronisation, AI features, community, messages and borrowed content require a connection.

Your content and publishing

The rights to your content remain with you. You are responsible for everything you create, upload or share. Upload only what you are entitled to — in particular, no copyrighted works of third parties without permission.

If you publish content on your profile or in a community, you grant us the non-exclusive, worldwide right to store, display, reproduce and deliver it to other members within the scope of the service. In doing so, you permit other members to view, borrow, download and use the content for their own learning purposes.

You can withdraw a publication at any time. Borrowed versions then disappear from the other members; downloaded copies remain as their own copy.

When publishing, the app automatically removes embedded book content and leaves only a source reference. This is a precautionary measure and does not replace your own check.

Key thoughts and learning formats attached to a source are only included if you switch this on when publishing.

Community content

A zero-tolerance rule applies to offensive, insulting, hateful, violence-glorifying or sexualised posts, as well as to harassment of other members. We remove such content, and we may suspend or delete the responsible accounts without prior notice.

Every published piece of content, every comment, every profile and every community can be reported. We review reported content and usually respond within 24 hours by removing the objected content and taking action against the responsible account.

Independently of this, you can block any other member. Blocked people can no longer write to you, invite you to duels or follow you, and no longer appear to you in search and profiles. Blocking does not require a report.

Communities have people responsible for them (creators and moderators). They set the rules of their space, can remove content and topics, and can exclude members. The members of a community are themselves responsible for its content.

Messages, duels and shared progress

You can send a direct message to any member. If you do not follow each other, it arrives as a message request that the other person can accept or decline. Messages in communities are visible to all members of that community.

Duels are learning contests between two members; your opponent sees your results and response times.

Communities can evaluate learning progress on an Atlas. Which data this covers and when we obtain your consent is set out in the Privacy Policy.

AI features and quota

Mnemo and the other AI features are available with a monthly quota that depends on your plan. Once it is used up, these features pause until the next calendar month; everything else continues to work.

Alternatively, you can store your own OpenAI key in the settings. Text, image and audio requests are then executed on your own account with OpenAI and do not count towards our quota; voice mode continues to run on our quota. You are responsible for the costs OpenAI charges you.

Content generated by AI may be wrong, incomplete or one-sided. Check it before relying on it — especially before exams or decisions.

Mnemorya Pro

The basic features of Mnemorya are free. Mnemorya Pro is a subscription with an extended AI quota and further benefits. It costs €9,99 per month or €89,99 per year, in each case including VAT.

The subscription renews automatically for the chosen term unless you cancel it beforehand. You can cancel at any time in the app under “Subscription” with effect from the end of the current term; Pro remains active until then. Up to the end of the term, you can also reverse a cancellation there.

Payment is processed by our payment service provider Stripe. We are your contractual partner and issue the invoices. If a payment fails, we will inform you; if it is not made, the subscription ends.

We announce price changes at least 30 days in advance; they take effect only from the next renewal, and you can cancel until then.

Right of withdrawal

As a consumer, you have the right to withdraw from the subscription contract within fourteen days without giving any reason. The period begins on the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Second Exodus (Owner: Jean-Noel Honisch), Ostenländerstr. 6, 33106 Paderborn, Deutschland, email jean-noel@mnemorya.com) of your decision to withdraw from the contract by means of a clear statement (for example an email). To meet the deadline, it is sufficient that you send your notice before the withdrawal period expires.

Effects of withdrawal: we will refund all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received your notice, using the same means of payment you used. If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount for the proportion of the service already provided.

Model withdrawal form: “I hereby withdraw from the contract I concluded for Mnemorya Pro. Concluded on: … Name: … Email address of the account: … Date: …” — informally, to the email address given above.

Mana and Season items

Mana is a currency within the app that you earn by learning. It cannot be bought, cashed out or transferred and has no monetary value. With Mana you acquire cosmetic items for your Mnemo; Pro members receive the items of the current Season without Mana.

Items you have acquired remain yours, even if they disappear from the offering or your Pro subscription ends. If the service is discontinued, there is no entitlement to compensation.

Availability

We strive to keep the service continuously available but do not owe any particular level of availability. Maintenance work, faults and outages at service providers may lead to interruptions. Your own content remains usable on your device.

We may develop, change or discontinue features. If a discontinuation affects Pro features you have paid for, we will refund the proportionate amount.

Liability

We are liable without limitation for intent and gross negligence as well as for injury to life, body or health. In cases of simple negligence, we are liable only for the breach of essential contractual obligations and limited to the foreseeable damage typical of the contract. Claims under the German Product Liability Act (Produkthaftungsgesetz) remain unaffected.

Mnemorya is a learning tool and not advice. Other members are themselves responsible for the content they publish; we do not review it in advance.

Back up the content that matters to you. Synchronisation is not a backup.

Termination

You can have your account deleted at any time — in the app under “Account” or via the route on this website. You can withdraw the request in the app until processing begins. Deletion ends any current Pro subscription; there is no refund for the remaining term unless the right of withdrawal applies.

We may suspend or terminate your account if you violate these terms, in particular the rules for community content. In the case of serious violations, this happens without prior notice.

Final provisions

German law applies. If you are a consumer, the mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

Should any provision of these terms be invalid, the validity of the remaining provisions remains unaffected.